FAQs
If after browsing our FAQs your question hasn't been answered,
please get in touch
1.
How can I book a table?
Please book your tables through our reservations page -IbericoTapas.com/bookings
You can choose to dine with us at our bar seating or table seating.
4.
Do you have outside seating?
Our restaurant is located beneath the historical National Justice Museum, dating back to the 14th Century.
Therefore we do not have access to street or outside dining.
7.
We have a few friends in the area who want to join us - that that possible?
If we have the tablespace and extra seats available to accommodate the additional guests, we welcome them to join you for your meal.
However, our tables are usually pre-booked. Therefore, we'd recommend when you make your booking for your table you book for the number of guests joining you.
10.
Do you take Christmas party bookings?
YES!
Join us in your parties of 10 people Tuesday - Friday and 8 people on Saturdays.
We can offer a Party Menu for tables of 8+.
2.
Do you have room for walk-ins?
Whilst we have limited tables to maintain safe distances for our customers and staff, we are unable to save tables, especially for walk-ins.
We recommend booking your table with us to avoid disappointment.
5.
Are you open for lunch during the week?
We are open for evening dining during the week, with lunch and evening dining available on Saturdays.
BOOKING TIMES
Tuesday - Friday
5 pm - 10 pm
Saturday
12 pm - 3 pm & 5 pm - 10 pm
8.
From my text confirmation of my booking, I have responded with CONFIRM / CANCEL - have you received this message?
We have received your message!
Thank you for...
• confirming your booking, we look forward to welcoming you to dine with us!
• letting us know you can't make it - we hope to see you again soon!
11.
What are your opening times during the 2022 Christmas period and 2023 New Years period?
24th Dec: 12 pm - 3 pm & 5 pm - 9 pm
25th -26th Dec: CLOSED
27th - 31st Dec: Open as normal
1st - 5th Jan: CLOSED
6th Jan: Open as normal
3.
How long do we have our table for?
Every table has 2 hours to enjoy our delicious tapas menu, extensive drinks selection, and sweet choices to finish.
6.
Your opening hours say you are closed from 3 pm - 5 pm on Saturdays - if I have booked a table for 2.30 pm would I have to leave by 3 pm?
No, our last lunch reservation is at 3 pm, but all tables are welcome to stay for up to 2 hours from their reservation time to enjoy their meal.
We will require your table back for 5 pm when our evening service begins.
9.
Do you have a dress code?
We don't have a dress code - please join us on whatever you feel comfortable wearing.
However, we would prefer it if you could avoid wearing/cover-up football shirts or scarfs when dining with us.
1.
Where are you?
Our restaurant is situated on the lower floor of The Shire Hall, beneath the Justice Museum, in the historical Lace Market, Nottingham.
To enter our restaurant please go through the tall iron gates and follow the hallway to the left. You can reach us by tram, car, bus and taxi.
Head to the map on our CONTACT PAGE to find directions directly to our restaurant.
2.
Do you have wheelchair access?
Our restaurant is at street level. We also have a mezzanine dining area at the same level, which is perfectly accessible for wheelchairs.
As the building we are located in - The Shire Hall - is a listed building, we do not have a wheelchair accessible/disable WC.
To reach our WC, you must go down a few steps and through the main restaurant.
3.
Are you child friendly?
Children are welcome to dine with us and try our range of dishes. We don't have a child's menu but will always help to accommodate in any way we can.
We would like to just make you aware that Friday and Saturday evenings are busier and therefore louder, so may not be suitable for very young children after 7 pm.
1.
Do you have a children's menu?
We don't have a child's menu but will always help to accommodate in any way we can.
4.
Do you cater for food allergies?
Yes!
Our menu has a key to show which dish contains dairy, gluten, nuts or is vegetarian - please let our servers know when you place your order what allergy you have.
We also have a specific vegan menu - please ask your server for this menu when you sit down.
PLEASE BE AWARE
Iberico currently holds a five-star food hygiene rating and takes steps to ensure safe food management, however as our dishes are created in the same space, cross-contamination may occur. Although we can modify and make sure your dishes don't contain the allergens you are allergic to, we can not be 100% certain.
2.
Do you have a vegan menu?
Yes!
You can preview the vegan menu through our MENU PAGE.
Please ask your server for this menu when you arrive at your table.
5.
Why do you recommend ordering as a group rather than individually?
Our dishes come out of the kitchen as and when they are ready - some plates are created and cooked quickly, whilst others can take longer to arrive at your table.
Ordering as a group means everyone can enjoy the dishes together rather than waiting specifically for theirs to arrive.
We also wouldn't recommend waiting for all the dishes to arrive first before beginning your meal, as mentioned before, some plates take longer than others - we wouldn't want your dishes to go cold!
We always aim to get your dishes to you as quickly as possible, but please be aware there can be a short delay during busy periods.
3.
How many dishes would you recommend per person?
We would recommend 2 - 3 dishes per person.
1.
Do you do physical gift cards or can I have it emailed to me?
We have upgraded our gift cards to instant vouchers!
Click the text below to select the voucher amount you'd like to purchase, fill in your details and the email address of whom you'd like it to go to and BOOM!
Your gift voucher has been created and sent instantly!
- GIFT VOUCHERS -
4.
Can I use my Iberico World Tapas gift voucher at your sister restaurants - Bar Iberico or World Service Restaurant?
No - our gift vouchers are created and designed especially for our restaurant till system and can only be redeemed within Iberico World Tapas.
If you'd like a gift card for our sister restaurants, please follow the links below -
BarIbericoTapas.com/online-store
WorldServiceRestaurant.com/onlinestore
2.
Can I pick up my gift voucher from your restaurant?
There is no need to come to our restaurant to claim your voucher as all our gift cards are now digital and will be sent to you or the receiver of the gift via email.
3.
My gift card expired whilst we were in lockdown due to Covid-19 - what should I do?
All gift cards that have expired whilst we were closed by the government will be extended to the end of 2021.
You don't need to do anything to your gift card, just bring it along the next time you dine with us and let our team know when you are seated.